Before posting issues post on support forum – stop!

Did you know that we include a very detailed documentation file with your purchase? It’s in the help file directory of your downloaded zip file from HaLimThemes.com. It contains step-by-step instructions on exactly how to install the theme on your server, including screenshots and links. We really do spend a lot of time creating the documentation and they are tested by a user to ensure they contain everything you would need – we also include supplementary files for widget codes etc – be sure to check everything in your download package first.

If your question is regarding a WordPress function, a plugin you installed or something about your server we are not the right people to assist you, that is best left to the official WordPress website, your hosting company or the plugin author.

A brief explanation of support offered

We offer our support for free. Not a penny is earned from us offering this support and we do this to ensure you have a great experience.

Knowing this, we kindly ask that support requests are not demanded but are respectfully submitted. We do not tolerate rude or demanding behavior and ask that we all just try to work together to solve your issues.

It should be noted that we are not here to teach CSS, HTML or PHP. There are a lots of tuts sites and the WordPress codex for this. We are here to support our product with you our awesome buyers, this means that we cannot assist you with editing functions, altering CSS or anything with regard to your personal customizations.

Yours sincerely
HaLimThemes